Effective Date: January 1, 2026
Welcome to Paula Sorrentino Luxury Laser Studio ("Studio," "we," "our," or "us"). By accessing our website, booking appointments, purchasing services, or receiving treatments, you agree to these Terms of Service.
Appointments may be scheduled online, by phone, text message, email, or in person.
We strive to provide every client with exceptional service and ask that clients arrive on time for scheduled appointments.
Late arrivals may result in a shortened treatment session or the need to reschedule, depending on availability.
We respectfully request at least 24 hours' notice for appointment cancellations or rescheduling.
Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.
Clients who fail to appear for a scheduled appointment without notice ("no-show") may be charged a no-show fee and may be required to prepay future appointments.
Payment is due at the time services are rendered unless otherwise agreed upon in writing.
We accept approved payment methods including cash, credit cards, debit cards, and other payment methods offered through our scheduling or payment systems.
Prices are subject to change without notice.
Individual results vary from person to person.
While we strive to provide exceptional outcomes, Paula Sorrentino Luxury Laser Studio cannot guarantee specific treatment results.
Treatment effectiveness may depend on factors including age, skin type, medical history, lifestyle, compliance with aftercare instructions, and individual biological responses.
Clients are responsible for providing accurate and complete health, medication, and treatment history information.
Failure to disclose relevant medical conditions, medications, allergies, or other health concerns may affect treatment safety and outcomes.
Clients agree to follow all pre-treatment and post-treatment instructions provided by the Studio.
Certain services may require a consultation before treatment.
The Studio reserves the right to decline or discontinue treatment if a service is determined to be medically inappropriate, unsafe, or unlikely to provide satisfactory results.
Gift certificates are non-refundable and may not be redeemed for cash except where required by law.
Promotional offers, discounts, packages, memberships, and special pricing may be modified or discontinued at any time.
Offers may not be combined unless specifically stated.
All retail product sales are subject to applicable return and exchange policies.
For hygiene and safety reasons, certain products may not be eligible for return once opened or used.
You agree to use our website only for lawful purposes.
You may not:
All website content, including text, logos, graphics, images, videos, branding, and other materials, is the property of Paula Sorrentino Luxury Laser Studio and is protected by applicable intellectual property laws.
Unauthorized use is prohibited.
To the fullest extent permitted by law, Paula Sorrentino Luxury Laser Studio shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, services, products, or treatments.
Our total liability shall not exceed the amount paid for the specific service or product giving rise to the claim.
You agree to indemnify and hold harmless Paula Sorrentino Luxury Laser Studio, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of our services, website, or violation of these Terms.
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
We reserve the right to modify these Terms of Service at any time.
Updated terms will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised Terms.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles.
For questions regarding these Terms of Service, please contact:
Paula Sorrentino Luxury Laser Studio
1500 E State Rte 69
Prescott, AZ 86301
PaulaSorrentino.com
We will make reasonable efforts to respond to your inquiries in a timely manner.
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